Information Technology Associate at Arabian Gulf Capital B.S.C.

المنصب Information Technology Associate
نُشر في 05 Apr 2026
انتهت الصلاحية 05 May 2026
الشركة Arabian Gulf Capital B.S.C.
الموقع Manama | BH
نوع الوظيفة Full Time

الوصف الوظيفي:

أحدث معلومات الوظائف من Arabian Gulf Capital B.S.C. لمنصب Information Technology Associate. If the Information Technology Associate الشاغرة في Manama تتوافق مع مؤهلاتك، يرجى تقديم أحدث طلب أو سيرة ذاتية مباشرة من خلال بوابة وظائف Jobkos المحدثة.

يرجى ملاحظة أن التقديم على وظيفة قد لا يكون سهلاً دائماً، حيث يجب على المرشحين الجدد استيفاء مؤهلات ومتطلبات معينة تحددها الشركة. نأمل أن تكون الفرصة المهنية في Arabian Gulf Capital B.S.C. لمنصب Information Technology Associate أدناه تتوافق مع مؤهلاتك.

Role Description

The IT Associate provides day‑to‑day technical support for AGC’s users, systems, and endpoints, ensuring secure, reliable, and compliant operations across Microsoft 365 (Exchange, Teams, SharePoint, OneDrive), Windows endpoints, and related infrastructure. The role supports business continuity by handling incidents, service requests, device lifecycle management, identity/access controls, and basic system administration, while adhering to cybersecurity and data privacy protection best practices.

Key Respon Responsibilities End-User Support & Service Delivery
  • Provide daily responsive support for hardware, software, and connectivity issues (Windows OS, macOS where applicable, mobile devices) with timely resolution, and documentation.
  • Administer and troubleshoot Microsoft 365 services including Exchange Online, Teams, SharePoint, OneDrive; support Outlook profile/config, mailbox rules, shared mailboxes, file permissions, and Teams.
  • Regular PC health checks, including system status reviews, patch compliance verification, update installation, performance testing, antivirus updates and security validation. Document results and escalation of issues when required.
  • Supporting LAN infrastructure: routers, firewalls, wireless access points, VPN, printer/scanner connectivity, and connectivity to the public Internet.
User Lifecycle & Access Management
  • Provision/deprovision accounts in Microsoft 365; manage groups, licenses, MFA, and conditional access as per policy.
  • Execute employee IT onboarding/offboarding checklists (mailbox access, OneDrive/SharePoint permissions, device handover/return, data retention).
  • Create, and manage Active Directory accounts on the Domain controller for PC logins credentials, including proper OU placement, group membership assignment, password policies, and security standards.
  • Prepare workstations for employees (PCs, printers, monitors, install required applications, join PCs to domain, configure outlook, etc.)
  • Maintain accurate asset inventory (laptops, peripherals, software licenses), warranty and lifecycle tracking.
  • Support with MS SharePoint permissions, retention labels, and document access requests.
  • Handle door access control enrollment for new joiners and leavers, including adding/removing access cards, configuring access permissions, extracting and submitting monthly attendance reports to HR.
Security Operations Support
  • Monitor and action alerts from the corporate antivirus protection.
  • Report any suspicious activity with system performance.
  • Enforce security policies (MFA, device compliance, password hygiene, DLP/labeling use) and support phishing/incident response playbooks.
Backups, Business Continuity & Documentation
  • Execute daily/weekly operational checklists; verify regular backups, retention policies as per guidance.
  • Maintain and improve IT runbooks, how‑to guides, document root causes and fixes, and follow change management procedures for configuration changes.
  • Database administration, design, implementation, troubleshooting, backup, security, maintenance and documentation.
  • Maintain File Systems: File share permissions, local backups, basic retention practices.
  • Documentation: Structured reports preparation, change records, troubleshooting logs, and process guidelines.
Vendor & Tooling Coordination
  • Liaise with external vendors for support and raise timely escalations where applicable.
  • Maintain and supply office IT consumables (e.g., cartridges)
Official Website
  • Maintain website postings, editing, and media uploading.
  • Maintain LinkedIn job posting, editing, promoting and monitoring.
Qualifications and Skills
  • Bachelor’s degree in Information Technology, Computer Science, or a related field.
  • Experience: 4–6 years .
  • Strong knowledge and troubleshooting skills for Windows-based systems
  • Effective communication skills to collaborate with diverse teams and explain technical concepts
  • Problem-solving skills, attention to detail, and a proactive attitude
  • Multitasking: Efficiently manages multiple tasks, priorities simultaneously while maintaining quality and meeting deadlines.
  • Familiarity with IT security practices and protocols
  • Relevant certifications in Microsoft 365 & Entra, skills in User/license management, Exchange Online, Teams, OneDrive and SharePoint administration.
  • Relevant certifications in Networking Basics: TCP/IP, DNS, DHCP, VPN, Wi‑Fi troubleshooting; printer/scanner SMTP setups.
  • Scripting skills (advantage): PowerShell for automation and administrative tasks.
  • Proficiency in cloud computing (advantage).

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معلومات الوظيفة:

  • الشركة: Arabian Gulf Capital B.S.C.
  • المنصب: Information Technology Associate
  • مكان العمل: Manama
  • الدولة: BH

كيفية تقديم الطلب:

بعد قراءة وفهم المعايير ومتطلبات الحد الأدنى من المؤهلات الموضحة في معلومات الوظيفة Information Technology Associate at the office Manama أعلاه، أكمل فوراً ملفات طلب الوظيفة مثل خطاب التقديم، السيرة الذاتية، نسخة من الشهادة الجامعية، كشف الدرجات، والملاحق الأخرى كما هو موضح أعلاه. أرسلها عبر رابط الصفحة التالية أدناه.

انتهت صلاحية هذا الإعلان الوظيفي (منذ أكثر من 30 يوماً).
يرجى البحث عن أحدث فرص العمل على موقعنا الصفحة الرئيسية.

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