Mgr-Housekeeping at Westin Hotels & Resorts

الوصف الوظيفي:

أحدث معلومات الوظائف من Westin Hotels & Resorts لمنصب Mgr-Housekeeping. If the Mgr-Housekeeping الشاغرة في Manama تتوافق مع مؤهلاتك، يرجى تقديم أحدث طلب أو سيرة ذاتية مباشرة من خلال بوابة وظائف Jobkos المحدثة.

يرجى ملاحظة أن التقديم على وظيفة قد لا يكون سهلاً دائماً، حيث يجب على المرشحين الجدد استيفاء مؤهلات ومتطلبات معينة تحددها الشركة. نأمل أن تكون الفرصة المهنية في Westin Hotels & Resorts لمنصب Mgr-Housekeeping أدناه تتوافق مع مؤهلاتك.

Additional Information

Job Number 26091677

Job Category Housekeeping & Laundry

الموقع Sheikh Khalifa Bin Salman Highway, Manama, البحرين, البحرين,VIEW ON MAP

Schedule Full Time

Located Remotely? N

المنصب Type Management

Job Summary

Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. المنصب assists in ensuring guest and employee satisfaction while maintaining the operating budget.

CANDIDATE PROFILE
Education And Experience

• High school diploma or GED; 2 years experience in the housekeeping or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES
Managing Housekeeping Operations and Budgets

• Verifies guest room status is communicated to the Front Desk in a timely and efficient manner.


• Inspects guestrooms on a daily basis.


• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.


• Inventories stock to verify adequate supplies.


• Supports and supervises an effective inspection program for all guestrooms and public space.


• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.


• Verifies all employees have proper supplies, equipment and uniforms.


• Communicates areas that need attention to staff and follows up to verify understanding.


• Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures.


• Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.

Conducting Human Resources Activities

• Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.


• Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them.


• Schedules employees to business demands and for tracks employee time and attendance.


• Verifies employees understand expectations and parameters.


• Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.


• Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met.


• Observes service behaviors of employees and provides feedback to individuals.


• Verifies employee recognition is taking place on all shifts.


• Participates in an on-going employee recognition program.


• Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.


• Participates in employee progressive discipline procedures.


• Celebrates successes and publicly recognizes the contributions of team members.

Ensuring Exceptional Customer Service

• Sets a positive example for guest relations.


• Understands the brand's service culture.


• Participates in the development and implementation of corrective action plans to improve guest satisfaction.


• Empowers employees to provide excellent customer service.


• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.


• Responds to and handles guest problems and complaints.


• Strives to improve service performance.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

في ويستن، نحن ملتزمون بتمكين الضيوف من استعادة السيطرة وتعزيز رفاهيتهم عندما يكونون في أمس الحاجة إليها أثناء السفر، مما يضمن قدرتهم على أن يكونوا أفضل نسخة من أنفسهم. لتحقيق مهمة العلامة التجارية المتمثلة في أن تصبح العلامة التجارية الرائدة في مجال العافية في مجال الضيافة، نحتاج إلى شركاء متحمسين ومشاركين لإضفاء الحيوية على البرامج الفريدة للعلامة التجارية. نريد أن يتبنى شركاؤنا ممارسات الرفاهية الخاصة بهم داخل وخارج الممتلكات. أنت المرشح المثالي لويستن إذا كنت متحمسًا؛ أنت نشط وتفخر بكيفية الحفاظ على رفاهيتك؛ أنت متفائل؛ أنت مغامر. كن في المكان الذي يمكنك فيه القيام بأفضل أعمالك، وابدأ هدفك ، وانتمي إلى فريق عالمي مذهل ، لتصبح أفضل نسخة منك.

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معلومات الوظيفة:

• الشركة: Westin Hotels & Resorts
• المنصب: Mgr-Housekeeping
• مكان العمل: Manama
• الدولة: BH

كيفية تقديم الطلب:

بعد قراءة وفهم المعايير ومتطلبات الحد الأدنى من المؤهلات الموضحة في معلومات الوظيفة Mgr-Housekeeping at the office Manama أعلاه، أكمل فوراً ملفات طلب الوظيفة مثل خطاب التقديم، السيرة الذاتية، نسخة من الشهادة الجامعية، كشف الدرجات، والملاحق الأخرى كما هو موضح أعلاه. أرسلها عبر رابط الصفحة التالية أدناه.

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الوصف: Additional InformationJob Number 26091677Job Category Housekeeping & Laundryالموقع Sheikh Khalifa Bin Salman Highway, Manama, البحرين, البحرين,VIEW ON MAPSchedule Full TimeLocated Remotely? NPositio...

الشركة: Westin Hotels & Resorts | الموقع: Manama

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