Customer Service Representative at Braxtone Group

Job Description:

Latest job information from Braxtone Group for the position of Customer Service Representative. If the Customer Service Representative vacancy in Manama matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Braxtone Group for the position of Customer Service Representative below matches your qualifications.

Overview

Customer Service Representative role at Braxtone Group.

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• The Call Centre Agent is responsible for incoming and outgoing calls. The role involves sales and customer service.
• Answer all calls within 2 rings
• Cordial and positive tone of voice in all calls
• Focus on needs of the customer and provide for their queries and requests
• Sell, up-sell and cross-sell different products and services to the customer
• Ensure the next steps and requirements are aligned and clarified with the customer before the end of the call
• Data entry
• Filing and documentation management
• Updating information and ensuring accuracy of data records

• Minimum of high school certification
• Diploma and some form of work experience is preferred
• Strong communication skills
• Good selling skills
• Positive energy and teamwork ethos
• Excellent written and oral communication skills
• Strong English language
• Good understanding of the services
• Be highly computer literate, particularly in Microsoft Office Products

• Key performance indicators and targets to be agreed
• Commission or incentives
• Commission is only payable if all KPI targets are achieved
• Typical Working Conditions
• Normal Working Hours 40 hours a week
• Working Timing is rotating shift
• Work may require occasional weekend and/or evening work

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industries: IT Services and IT Consulting

Manama, Capital Governorate, Bahrain

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Job Info:

• Company: Braxtone Group
• Position: Customer Service Representative
• Work Location: Manama
• Country: BH

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Customer Service Representative at the office Manama above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.