Front Office Agent - Arabic Speaker at Accor

المنصب	Front Office Agent - Arabic Speaker
نُشر في	14 Jun 2026
انتهت الصلاحية	14 Jul 2026
الشركة	Accor
الموقع	Amwaj Islands \| BH
نوع الوظيفة	Full Time

الوصف الوظيفي:

أحدث معلومات الوظائف من Accor لمنصب Front Office Agent - Arabic Speaker. If the Front Office Agent - Arabic Speaker الشاغرة في Amwaj Islands تتوافق مع مؤهلاتك، يرجى تقديم أحدث طلب أو سيرة ذاتية مباشرة من خلال بوابة وظائف Jobkos المحدثة.

يرجى ملاحظة أن التقديم على وظيفة قد لا يكون سهلاً دائماً، حيث يجب على المرشحين الجدد استيفاء مؤهلات ومتطلبات معينة تحددها الشركة. نأمل أن تكون الفرصة المهنية في Accor لمنصب Front Office Agent - Arabic Speaker أدناه تتوافق مع مؤهلاتك.

Front Desk Agent

As a Front Office Agent, you will be the الأول point of contact for guests, responsible for delivering exceptional service and creating a welcoming atmosphere. The ideal candidate will have strong communication skills, a professional demeanor, and a passion for providing top-tier guest service. This role requires attention to detail, multitasking abilities, and a guest-focused approach to ensure a seamless check-in and check-out experience.

Benefits

Engage in conservation efforts and help preserve wildlife.
Enjoy sustainable adventures with exclusive rewards.
Celebrate locality and heritage in a vibrant community.
Advance your career with global development opportunities.
Drive change through impactful social initiatives.
Collaborate with a passionate, innovative team.

Key Responsibilities

Guest Service Excellence: Greet and welcome guests with a friendly and professional attitude, ensuring a positive الأول impression. Handle check-ins and check-outs efficiently, ensuring accuracy and timely service. Address guest inquiries, requests, and concerns promptly and professionally, ensuring high levels of guest satisfaction throughout their stay.
Operational Support: Manage reservations, room assignments, and special guest requests, ensuring all details are handled accurately. Coordinate with housekeeping and maintenance to ensure rooms are prepared and ready for guest arrivals. Maintain accurate guest information in the property management system (PMS) to ensure smooth operations.
Administrative Support: Process guest payments and ensure that billing is accurate. Handle guest complaints and resolve issues in a professional and timely manner. Assist in preparing daily reports, including occupancy levels, arrivals, and departures, to keep the team informed and operations running smoothly.
Team Collaboration: Work closely with other departments such as housekeeping and maintenance, ensuring a seamless and memorable guest experience. Collaborate with the front office team to meet all operational needs and ensure that guest expectations are consistently exceeded.
Health, Safety, and Compliance: Adhere to all health, safety, and resort policies to ensure a secure environment for both guests and staff. Maintain compliance with resort regulations, guest confidentiality protocols, and industry standards to ensure smooth and efficient operations.

Qualifications

Experience: Previous experience in a similar role within the hospitality industry is preferred.
Communication Skills: Strong verbal and written communication skills in English; Arabic is a plus.
Customer Service Focus: A passion for delivering exceptional guest service and ensuring a positive guest experience.
Organizational Skills: Strong attention to detail, with the ability to multitask and prioritize responsibilities.
Technical Proficiency: Familiarity with property management systems (PMS) and Microsoft Office applications.
Flexibility: Ability to work flexible hours, including evenings, weekends, and holidays.
Professionalism: A professional, approachable, and friendly demeanor.

Our commitment to Diversity & Inclusion: We are an inclusive الشركة and our ambition is to attract, recruit and promote diverse talent.

#BELIMITLES

#J-18808-Ljbffr

معلومات الوظيفة:

الشركة: Accor
المنصب: Front Office Agent - Arabic Speaker
مكان العمل: Amwaj Islands
الدولة: BH

كيفية تقديم الطلب:

بعد قراءة وفهم المعايير ومتطلبات الحد الأدنى من المؤهلات الموضحة في معلومات الوظيفة Front Office Agent - Arabic Speaker at the office Amwaj Islands أعلاه، أكمل فوراً ملفات طلب الوظيفة مثل خطاب التقديم، السيرة الذاتية، نسخة من الشهادة الجامعية، كشف الدرجات، والملاحق الأخرى كما هو موضح أعلاه. أرسلها عبر رابط الصفحة التالية أدناه.

الصفحة التالية »

وظائف شاغرة مماثلة

Front Office Agent - Arabic Speaker at Accor

نُشر في: 2 hours ago

الوصف: Front Desk Agent As a Front Office Agent, you will be the الأول point of contact for guests, responsible for delivering exceptional service and creating a welcoming atmosphere. The ideal candidate wil...