Reception Supervisor-Automotive Service Department at Urban Ridge Supplies

الوصف الوظيفي:

أحدث معلومات الوظائف من Urban Ridge Supplies لمنصب Reception Supervisor-Automotive Service Department. If the Reception Supervisor-Automotive Service Department الشاغرة في Capital تتوافق مع مؤهلاتك، يرجى تقديم أحدث طلب أو سيرة ذاتية مباشرة من خلال بوابة وظائف Jobkos المحدثة.

يرجى ملاحظة أن التقديم على وظيفة قد لا يكون سهلاً دائماً، حيث يجب على المرشحين الجدد استيفاء مؤهلات ومتطلبات معينة تحددها الشركة. نأمل أن تكون الفرصة المهنية في Urban Ridge Supplies لمنصب Reception Supervisor-Automotive Service Department أدناه تتوافق مع مؤهلاتك.

Responsibilities

• Lead, mentor, and supervise the service reception team, including staff training, scheduling, and performance management.
• Oversee the daily operations of the reception desk to ensure efficiency and professionalism.
• Act as the الأول point of contact for customers, providing a warm welcome and handling all enquiries with the highest level of service.
• Manage the vehicle check in and check out process, ensuring all documentation is accurate and complete.
• Coordinate with service advisors and technicians to provide customers with timely updates on their vehicle status.
• Address and resolve any customer issues or complaints promptly and effectively, escalating when necessary.
• Manage appointment scheduling to optimise workshop flow and minimise customer waiting times.
• Handle administrative duties, including processing payments, managing records, and preparing daily reports.
• Ensure the reception area is clean, organised, and presentable at all times.

Qualifications

• Proven 5 7 years of experience in a supervisory or team leadership role, preferably within an automotive dealership or a premium customer service environment.
• Exceptional leadership and team management skills with the ability to motivate and guide a team.
• Outstanding interpersonal and communication skills, with a professional and friendly demeanour.
• Strong organisational and multitasking abilities with excellent attention to detail.
• Proficiency in using computer systems, including Microsoft Office and ideally dealership management software.
• A customer centric mindset with a genuine passion for delivering an excellent service experience.
• Ability to remain calm and effective in a fast paced environment.
• A strong understanding of automotive service processes is highly advantageous.
• Bachelor's degree in Business Management, Business Administration, or any relevant field.

معلومات الوظيفة:

• الشركة: Urban Ridge Supplies
• المنصب: Reception Supervisor-Automotive Service Department
• مكان العمل: Capital
• الدولة: BH

كيفية تقديم الطلب:

بعد قراءة وفهم المعايير ومتطلبات الحد الأدنى من المؤهلات الموضحة في معلومات الوظيفة Reception Supervisor-Automotive Service Department at the office Capital أعلاه، أكمل فوراً ملفات طلب الوظيفة مثل خطاب التقديم، السيرة الذاتية، نسخة من الشهادة الجامعية، كشف الدرجات، والملاحق الأخرى كما هو موضح أعلاه. أرسلها عبر رابط الصفحة التالية أدناه.

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