Customer Support Coordinator at Confidential

الوصف الوظيفي:

أحدث معلومات الوظائف من Confidential لمنصب Customer Support Coordinator. If the Customer Support Coordinator الشاغرة في Amwaj Islands تتوافق مع مؤهلاتك، يرجى تقديم أحدث طلب أو سيرة ذاتية مباشرة من خلال بوابة وظائف Jobkos المحدثة.

يرجى ملاحظة أن التقديم على وظيفة قد لا يكون سهلاً دائماً، حيث يجب على المرشحين الجدد استيفاء مؤهلات ومتطلبات معينة تحددها الشركة. نأمل أن تكون الفرصة المهنية في Confidential لمنصب Customer Support Coordinator أدناه تتوافق مع مؤهلاتك.

Job Summary:

We are hiring a customer service representative to manage customer queries and complaints.

You will also be asked to process orders, modifications, and elevate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Role Description:

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that one can answer questions.
• Processing orders, forms, applications, and requests.
• Communicating and coordinating with colleagues as necessary.
• Bringing New Sales of Residential Customers
• Doing Upsell and Cross Sell
• Following up for due outstanding payment with customers
• Following up for cases shared with Collection agency.
• Following up for cases shared with Legal Team.

Qualifications and Experience:

• Fresh Graduate
• Degree in Business Management, Commercial or any business field.

Skills and Knowledge:

• Excellent communication, negotiations and problem solving skills.
• Time management
• Analytical and problem-solving skills
• Multitasking and organizational skills
• Ability to answer a high volume of calls and/or emails daily
• Attentiveness and patience

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معلومات الوظيفة:

• الشركة: Confidential
• المنصب: Customer Support Coordinator
• مكان العمل: Amwaj Islands
• الدولة: BH

كيفية تقديم الطلب:

بعد قراءة وفهم المعايير ومتطلبات الحد الأدنى من المؤهلات الموضحة في معلومات الوظيفة Customer Support Coordinator at the office Amwaj Islands أعلاه، أكمل فوراً ملفات طلب الوظيفة مثل خطاب التقديم، السيرة الذاتية، نسخة من الشهادة الجامعية، كشف الدرجات، والملاحق الأخرى كما هو موضح أعلاه. أرسلها عبر رابط الصفحة التالية أدناه.

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